State Farm® Insurance Agent Desiree Truman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
auradragon
July 30, 2024
"Very helpful with swapping insurances. Left Progressive because too much of the run-around with them. Desiree gave me fast quotes and got paperwork to me and processed within a day or two compared to the last company who was telling me 21 days to process removal of people from my insurance and gouging the hell out of me. Thinking I should have went with State Farm from the start. Lesson learned."
"Hi Andy! Thank you so much for your kind words… our goal is to have every customer leave Happy! .. My goal, with each and every current and potential customer is achieved when they can give us a 5 star review ..which is what my agency strives for every time! 30+ years of helping customers with their auto and homeowners is what we do! Any review less than 5 stars is unacceptable! We are not perfect, but we do our best!"
Sherri Harbrueger
July 30, 2024
"Terrible agent handling their renters insurance department.Could not have a conversation kept telling me about their family. Trying to do business was ridiculous and time consuming. Went to AAA it was don’t in 15 minutes! Without the long drawn out stories and lack of listening skills by their agent. Don’t waste your time because it was a waste of time. If she has personal problems as you say, maybe she should stay home. I was taught work is not the place to be unprofessional, we all have stuff. I believe it is another excuse."
"Hello ! I am so sorry about your experience. That’s not normally how we do business. Most of our customers do leave happy. I will reach out to you to get more details. I do know that my agent had just put her husband in the hospital and was a little bit stressed and I do apologize for that! I will have a conversation with her"
STEVEN MAJIE
July 22, 2024
"We have been with Desiree for over 20 years. She is the best in the business. She always goes above and beyond in customer service. We highly recommend her to anyone looking for a highly trusted adviser in the insurance business."
"Hey Steve! Thank you so much for the wonderful 5 star review. It’s been my pleasure to help you all these years for your auto home and business insurance needs! Here is 20 more years.!🙂🥳"
Peter Stephens
December 14, 2023
"I have worked with Desiree for over 10 years. My parents started me with State Farm 40+ years ago and my kids got the same advice to find an office with people you can count on. We don't chat too much (alright, I am a little introverted), but when I need good advice or to know how our insurance should work Desiree, and her office, are willing and able to help out. Good team that does the job right."
"Bonjour Pete! Thank you very much (from the bottom of my heart) for taking the time to share your positive feedback. customers come to us not only looking for auto or homeowners insurance , but also assistance with claims should the need arise . Thank you again."
Kara Nicole
December 12, 2023
"Desiree is wonderful! She helped me to get my car insurance at a great rate and worked really hard to make sure I took advantage of all the perks State Farm has to offer. I highly recommend reaching out to her if you ever need an agent that cares."
"Hi Ms Kara!!! Thank you so much for taking the time to share your experience via this Google Review. I am happy that your online search for auto insurance in the Commerce Township Metro Detroit area led you to my agency.!..😃I absolutely appreciate it. we will not disappoint you!"
Kristine Mina
September 27, 2023
"Desiree is amazing! Best agent I have worked with in my personal and bussiness insurance. She will always get the answers you need and will get the job done. I always will recommend her!"
"Thank you for taking time to give me a 5 STAR rating ! It’s my pleasure to help you with all your personal and business insurance needs! "
ADVANCED BACKFLOW TESTING & REPAIR
July 14, 2023
"Desiree called us for a backflow test but in talking with her realized very quickly how friendly and helpful she is. She makes herself available to answer any questions. So nice to have a local business that truly cares about what they do and are passionate about it!"
"Ty so much ! I appreciate the feedback !"
Drew Prill
March 27, 2023
"Desiree is the calm voice on the other end of the phone when something horrible has happened… she is there for her customers like they are family and will take exceptional care of you in times of great need, and even helps with the little stuff when the need is not so great. I literally had a tree fall on my house and she was the first person I contacted, at night on a weekend, of course. She calmed me down and got me moving in the right direction. I cannot recommend her enough."
"Hi Drew! Thank you so much for sharing your experience ! My team, and I never forget that when a claim happens , that’s when things can get tough. I appreciate the feedback."
Joe Brzuchanski
January 5, 2023
"Fantastic service! Even during end of year / holiday crunch time Desiree too great care of me."
"Hi joe! Ty for leaving me your feedback ! We will take great care of all your insurance needs."
J P
November 18, 2022
"I've been shopping around for Auto insurance wish I hadn't had for a while due to a couple of personal issues one being PTSD so I had been driving a ride to work with a coworker, after talking to Desiree at State Farm in Commerce just how she talked to me and was understanding before I shared any personal information hands down I knew I would be taken care of. I had to quotes there were actually cheaper but I would rather pay a little extra and know that my insurance isn't actually cares about me and my family rather than just another account. Highly recommend Desiree and her team at State Farm Commerce."
"Hi JP! Ty you SO much for the positive feedback !! I absolutely appreciate you ! You made my day ! 🙂"
Monique Ross
August 25, 2022
"Desiree has been extremely helpful to me when I have concerns/questions, is always responsive, and has such a positive attitude. She's willing to work with you in any unique situation you find yourself in. i feel very much taken care of by her!"
"Hi Monique !!! Ty so much for taking the time to leave me such wonderful feedback ! It’s always a pleasure to help you with all your insurance needs!"
Alex Cohen
January 3, 2022
"Desiree is the sweetest and is always willing to help. I’ve had two homeowners issues and she quickly and efficiently help me with them. She is always available to talk and treats her customers like family."
"Hi Alex! Thank you so much for your kind words!My team and I here in the Metro Detroit enjoy helping customers with all their Homeowner/Renters and Auto needs! Stay safe..!"
Jessica Christie
July 20, 2021
"Desiree is an absolute gem. She is so knowledgeable, helpful, and such a sweet person. She genuinely cares about her clients and I highly recommend her!"
"Hi Jessica ! Ty so much for taking the time to give me feedback ! I absolutely appreciate you! It was my pleasure assisting you with your auto and homeowners insurance needs!"
Doug Radeka
November 6, 2019
"Been with this agency for over 25 years"
"Doug! Sorry for the delay in responding ! Thank you for your 5 star review! Desiree"
Gordon Krainen
November 6, 2019
"You won't find a more competent, fair, and also friendly insurance agent anywhere. She gets the job done for you and goes the extra mile. You won't have to worry when that deer hits your car either! Covered!"
"Ty so much for taking the time to leave such wonderful feedback !"
Shalena Schaffhauser
October 7, 2019
"Great customer service and highly satisfied!"
"Thank you ! Desiree"
Chandler Moore
March 12, 2018
"Desiree has been my agent for years and I couldn't be more pleased with my service. She is always professional, personable and available to answer any questions I may have. She finishes everything in a timely manner and I highly recommend her!"
"Thank you so much!!"
Gina Hawkins
March 7, 2018
"I highly recommend Desiree. She is both friendly and knowledgeable and gives her full attention to each person’s needs."
"We do our best!"
Kathi J Moore
March 7, 2018
"Desiree always gives personal attention to the needs of her clients. She is very personable and knowledgeable. Highly recommend."
"You rock too! Ty!"
Jacob Smith
May 26, 2016
"A+ service, the agents at this office are always doing their best to make it right!"
"Ty Jacob!!"